Bergeron Drain Pro (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information on our website. By using our site, you agree to the terms of this Privacy Policy.

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1. Introduction
At Bergeron Drain Pro, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we handle your data to ensure transparency and security.

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2. Information We Collect

A. Personal Data
When you contact us through our website, we may collect the following personal information:

Name
Email Address
Phone Number
Message Content

 

B. Usage Data
We may collect certain technical information automatically, such as:

IP Address
Browser Type and Version
Device Information
Access Times and Referring URLs

This information helps us analyze how our site is accessed and used, allowing us to improve user experience and site performance.

 

3. How We Use Collected Information
We use your information to:

Respond to inquiries and communicate with you.
Process bookings and provide requested services.
Improve and enhance our website and services based on your feedback.

4. Legal Basis for Processing (if applicable)
For users in the European Economic Area (EEA), our legal grounds for processing your information include:

Consent: We may process your data based on your consent.
Legitimate Interest: Processing is necessary for our legitimate interests, such as improving our services, except where your rights override those interests.

5. Sharing and Disclosure of Information
A. Third-Party Services
We may engage third-party companies for services such as analytics, marketing, or payment processing. These third parties only access personal information as needed to perform their functions and are obligated to maintain confidentiality and data security.

 

B. Legal Obligations
We may disclose your information if required to do so by law or in response to valid legal processes (e.g., a court order or subpoena).

 

6. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or storage is entirely secure, so we cannot guarantee absolute security.

 

7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Usage data may be retained for internal analysis.

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8. Cookies and Tracking Technologies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences. You may set your browser to reject cookies; however, this may limit your use of certain website features.

 

9. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it from our records.

 

10. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States. We take steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

 

11. User Rights
A. Access and Correction
You have the right to access the personal information we hold about you and to request corrections for any inaccuracies.

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B. Deletion and Objection
In certain circumstances, you may request the deletion of your personal information or object to its processing. To exercise these rights, please contact us at bergerondrainpro@yahoo.com.

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12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a “Last Updated” date.

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13. Contact Us
For questions about this Privacy Policy or your personal information, please contact us at:

Email: bergerondrainpro@yahoo.com
Phone: 413-320-8822